Help

How can we help?

Already using SwiftlyPeople? Sign in at your company's own address. Find it here. Once you are in, the ? at the top of every page opens the steps for that page, and every other guide.

Write to ussupport@intetrixsolutions.tech: about payroll, your account, or loading your employees.

Using SwiftlyPeople

What is SwiftlyPeople?

SwiftlyPeople is online payroll and HR software for businesses in Zimbabwe and Zambia. It works out PAYE, NSSA and NEC in Zimbabwe and PAYE, NAPSA and NHIMA in Zambia on every payslip, keeps leave to each country's labour law, prepares each month's statutory returns, and sends every employee their payslip by email or WhatsApp. It runs in a web browser on any computer or phone, and is made by Intetrix Solutions.

How much does SwiftlyPeople cost?

One price by the number of people you employ, with payroll and HR in every plan, as many users as you need and no setup fee. In Zimbabwe, in US dollars: Starter $15 a month for up to 100 employees, Growth $35 a month for up to 300 employees and Business $129 a month for up to 1,000 employees. In Zambia, in kwacha: Starter K400 a month for up to 100 employees, Growth K790 a month for up to 300 employees and Business K1,990 a month for up to 1,000 employees. Enterprise is by quote. Paying yearly costs the price of 10 months. Every company starts with a 30-day free trial, with no card needed.

Which countries does SwiftlyPeople work in?

Zimbabwe and Zambia. A company chooses its country when it signs up and starts with that country's tax tables, contributions, leave and public holidays loaded. More African countries are on the way.

What happens when the trial ends?

Choose a plan to carry on. A week before each period we email an invoice. In Zimbabwe it is in US dollars, paid by bank transfer. In Zambia it is in kwacha, paid by bank transfer. Everything you set up during the trial stays.

What if the tax tables change?

We load the new tables and rates when the law changes, for every company in that country. Payroll uses whichever were in force for the month being paid.

Can I bring my employees from a spreadsheet?

Yes. Upload your own sheet: SwiftlyPeople matches the columns and shows you every row before anything is saved. Or send it to us and we will load it.

Is our information kept apart from other companies?

Yes. Each company's records are held separately from every other company's, and inside your company each person sees only what their role allows.

Does it prepare ZIMRA's TaRMS upload?

Yes, for companies in Zimbabwe. Each month's payroll fills in ZIMRA's own TaRMS templates: the employee earnings files, split into FDS and non-FDS employees as TaRMS asks, and the file that registers new employees. Download them and upload them in TaRMS.

How do employees get their payslips?

By email or WhatsApp, as soon as the payroll is final. Each payslip is a PDF locked with the employee's national ID number, so only they can open it. WhatsApp messages go from your own phone, at no cost. Employees with a sign-in also see all their payslips in SwiftlyPeople.

Do employees need their own sign-in?

Only if you want them to see their payslips, ask for leave and claim overtime themselves. You can give access to a few people or everyone, and each chooses their own password from a link we email them.

Can we put our logo on payslips?

Yes. Add it in Settings and it goes on every payslip and earnings statement, on screen and in the PDF, and on your sign-in page. A large picture is made small enough to email, so payslips stay quick to send.

Is there help inside SwiftlyPeople?

Yes. A short tour the first time each person signs in, a ? at the top of every page that opens the steps for it, and a manual of step-by-step guides worded for your country. Each person sees the guides for what their role can do, and our team answers by email.

Plans and paying

Is HR included, or only payroll?

Both, in one price. Every plan has leave and public holidays with approvals, employee records and documents, and self-service where employees see their payslips, ask for leave and claim overtime, alongside payroll. There is no separate HR subscription.

How many users can we have?

As many as you need, on every plan: HR, payroll and finance staff, managers, and every employee if you give them self-service. The plan follows the number of employees, not users.

Who counts towards the plan?

Employees who are working or on probation. People who have left are kept on record and not counted.

What if we grow past our plan?

Your next invoice moves you up to the plan that fits, and says so. Nobody is left out of a payroll in the meantime, and your billing page shows how many people you employ against the plan.

Is there a setup fee?

No setup fee on any plan. Send us your spreadsheet of employees and salaries and we load it for you, free. If you later need it loaded again, we charge for the extra work.

Can we stop at any time?

Yes. Your plan runs to the end of the period you paid for. Download your payslips and reports before you go.